Privacy and cookie policy

PRIVACY AND COOKIE POLICY

Last updated: 11/03/2025

ORBIK CYBERSECURITY, in application of current legislation on the protection of personal data, reports that the personal data collected through the forms on the website https://orbik-cybersecurity.com/, are included in the specific automated files of users of Orbik Cybersecurity’s services.

This Security and Privacy Policy describes Our policies and procedures, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. Our commitment is to guarantee the confidentiality, integrity, and availability of data while complying with applicable legal requirements. The purpose of the collection and automated processing of personal data is to maintain the commercial relationship and the performance of information, training, advice and other activities of Orbik Cybersecurity. This data will only be disclosed to those entities that are required for the sole purpose of complying with the aforementioned purpose.

The user may at any time exercise their rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). These rights may be exercised by the user by contacting Orbik Cybersecurity at the following email address: info@orbik-cybersecuirty.com

The user hereby declares that all data provided is true and correct, and agrees to keep it updated, communicating any changes to ORBIK CYBERSECURITY at the following email address: info@orbik-cybersecuirty.com

ORBIK CYBERSECURITY, in strict compliance with applicable data protection regulations, including Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR), Ley Orgánica 3/2018 de Protección de Datos Personales y Garantía de los Derechos Digitales (LOPDGDD), and Ley 34/2002 de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI), is committed to ensuring the privacy and security of personal data collected through its website (https://orbik-cybersecurity.com/). By accessing and using our services, you expressly acknowledge and accept the terms and conditions outlined in this Privacy Policy.

IDENTITY OF THE PARTY RESPONSIBLE FOR DATA PROCESSING

  • Party Responsible: ORBIK CYBERSECURITY
  • CIF/VAT: […]
  • Address: Loramendi 11 (20500) Arrasate-Mondragón, Guipuzkoa, España.
  1. PRINCIPLES

ORBIK CYBERSECURITY adheres to the following fundamental principles in the processing of personal data, ensuring compliance with the GDPR and other applicable regulations:

  • Lawfulness, Fairness, and Transparency: Personal data is processed lawfully, fairly, and in a transparent manner in relation to the data subject.
  • Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes.
  • Data Minimization: Only data that is adequate, relevant, and limited to what is necessary for the intended purposes is collected and processed.
  • Accuracy: Personal data is kept accurate and, where necessary, updated. Reasonable measures are taken to rectify or erase inaccurate data.
  • Storage Limitation: Data is retained for no longer than necessary for the purposes for which it was collected.
  • Integrity and Confidentiality: Personal data is processed securely, ensuring protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
  • Accountability: ORBIK CYBERSECURITY is responsible for compliance with these principles and must be able to demonstrate such compliance.
  1. DEFINITIONS

For the purposes of this Privacy Policy, the following terms shall be understood as:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ORBIK CYBERSECURITY.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Spain
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Party Responsible refers to ORBIK CYBERSECURITY.
  • Personal Data Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity;
  • Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  • Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;
  • Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future;
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • User/You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  1. SCOPE OF DATA PROCESSING

We collect personal data, including:

  • Identification Data (name, email, phone number) for account management and communication.
  • Usage Data (IP address, browser type) for website functionality and security.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device

  • Transactional Data for contract management and invoicing.

TRACKING TECHNOLOGIES AND COOKIE POLICY

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way they use their computer, they can be used to recognize the user.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

  1. PURPOSE AND USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

The data will not be communicated to any third party, unless legally obliged to do so.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You, having committed to comply with the applicable data protection regulations at the time of contracting.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

In cases where the user includes files containing personal data on the shared hosting servers, Orbik Cybersecurity shall not be held responsible for the user’s failure to comply with the RGPD.

LEGITIMACY

The processing of your data is carried out on the following legal bases that legitimize the processing:

We process personal data based on:

  • User Consent (Art. 6.1.a GDPR) for optional data collection, or after the request of information.
  • Contractual Necessity (Art. 6.1.b GDPR) for service execution. The terms and conditions of which will be made available to you in any case, prior to any eventual contracting.
  • Legal Obligations (Art. 6.1.c GDPR) for compliance with applicable laws.
  • Legitimate Interests (Art. 6.1.f GDPR) for security and fraud prevention.

If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it completely impossible to provide you with the information requested or to carry out the contracting of services.

RETENTION OF YOUR PERSONAL DATA

ORBIK CYBERSECURITY will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

ORBIK CYBERSECURITY informs that, as a data hosting service provider and by virtue of the provisions of Ley 34/2002, de 11 de julio de 2002, de Servicios de la Sociedad de la Información y de Comercio Electrónico (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the data hosted and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.

The communication of data to the Forces and Corps of the State will be made in accordance with the provisions of the regulations on personal data protection.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

DELETE YOUR PERSONAL DATA

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service.

To exercise your rights of access, rectification, cancellation, portability and opposition you must send an email to info@orbik-cybersecuirty.com along with valid legal proof such as a photocopy of your ID card or equivalent.

The exercise of your rights does not include any data that the Data Controller is obliged to keep for administrative, legal or security purposes.

DISCLOSURE OF YOUR PERSONAL DATA

We do not sell or share personal data except when:

  • Required by law (government requests, legal proceedings).
  • Necessary for service provision (third-party processors under contractual obligations).
  • Corporate Transactions (mergers, acquisitions, or restructuring).

International transfers outside the EU are conducted only with adequate safeguards (e.g., Standard Contractual Clauses, adequacy decisions).

SECURITY OF YOUR PERSONAL DATA

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

INTELLECTUAL PROPERTY RIGHTS

ORBIK CYBERSECURITY is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights relating to the contents of the website and the services offered therein, as well as the programs necessary for their implementation and related information.

The reproduction, publication and/or use of the contents, in whole or in part, of the ORBIK CYBERSECURITY’s website, other than for strictly private use, is not permitted without prior written consent.

INTELLECTUAL PROPERTY OF THE SOFTWARE

The user must respect third party software made available by ORBIK CYBERSECURITY, even if it is free and/or publicly available. ORBIK CYBERSECURITY has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, with the exception of the rights and licenses necessary for the fulfilment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfilment of the contract, the user will need written authorization from ORBIK CYBERSECURITY, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by ORBIK CYBERSECURITY, assuming civil and criminal liability arising from any incident that may occur on the servers and security systems as a direct result of negligent or malicious action on their part.

INTELLECTUAL PROPERTY OF THE CONTENT HOSTED

Any use contrary to intellectual property legislation of the services provided by ORBIK CYBERSECURITY is prohibited and, in particular:

  • Any use which is contrary to Spanish law or which infringes the rights of third parties.
  • The publication or transmission of any content which, in the opinion of ORBIK CYBERSECURITY, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • Cracks, programme serial numbers or any other content that infringes the intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
  • The use of the domain’s mail server and email addresses for sending unsolicited bulk email.

The user bears full responsibility for the content of his website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property.

DATA PROCESSING OF MINORS

Our Service does not address anyone under the age of 14. We do not knowingly collect personally identifiable information from anyone under the age of 14. If You are a parent or guardian and You are aware that a minor under your custody has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from a minor of 14 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

PROTECTION OF THE INFORMATION HOSTED

ORBIK CYBERSECURITY makes backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as the aforementioned data may have been deleted and/or modified during the period of time elapsed since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by ORBIK CYBERSECURITY, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the user’s prior acceptance.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to ORBIK CYBERSECURITY.

  1. LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  1. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy to reflect regulatory changes or service improvements. Users will be notified via:

  • Email (where applicable).
  • Updates posted on our website.

Continued use of our services after changes constitute acceptance of the updated policy.

  1. COMMERCIAL COMMUNICATIONS

In application of the LSSI, ORBIK CYBERSECURITY will not send advertising or promotional communications by e-mail or any other equivalent electronic means of communication that have not been previously requested or expressly authorized by the recipients of the same.

In the case of users with whom there is a prior contractual relationship, ORBIK CYBERSECURITY is authorized to send commercial communications relating to products or services that are similar to those initially contracted with the customer.

In any case, the user, after proving their identity, may request that no further commercial information is sent to them through the Customer Service channels.

  1. CONTACT US

If you have any questions about this Privacy Policy, You can contact us:

  • By email: info@orbik-cybersecuirty.com
  • By phone number: (+34) 689 02 24 54

For official complaints or regulatory inquiries, please contact the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.

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